Crowne Plaza Resort Guam, Tumon

My experience at Guam Crown was quite disappointing. While I appreciated that the front desk stored my luggage before check-in, I was frustrated by the early check-in fee and the closed lounge without any compensation. The room upgrade process was also more difficult than it should have been as a diamond member. Overall, it felt like the hotel was cutting corners at the expense of customer satisfaction.

While the hotel has a fantastic beachside location and the rooms are nice with great views, the service leaves much to be desired. Checking in was a hassle, and the dining options could use improvement. Overall, it may not provide the best value for money considering the issues faced during my stay.

The hotel has a beautiful beachfront and a lovely green lawn, offering a perfect setting to watch sunsets. However, the outdated facilities and some management issues detracted from my experience. While the service at the front desk wasn’t ideal, I found the cleanliness and comfort of my room satisfactory. Overall, it's a wonderful location, but it feels like the hotel needs significant improvements to justify its pricing.

The hotel has a stunning beachfront location with a beautiful lawn adorned with palm trees, perfect for enjoying sunsets. However, the management is quite frugal, and the property feels dated with various maintenance issues. Despite this, the spacious room and pool area are fantastic for families, making it a decent choice for a stay.

I had a mixed experience at this hotel. While the beach location is fantastic and the pools are decent, the rooms are in need of renovation and the bedding was uncomfortably firm. The dining options were limited and didn't meet my expectations for the price. Overall, it’s a mid-range option that could use some improvements.